Privacy Policy
Last updated: January 1, 2026
This Privacy Policy explains how Kelowna Webdesign ("we," "us," or "our") collects, uses, and protects information when you use this website (the "Site") or engage our services.
1. Information We Collect
We collect information you provide directly to us, primarily through the contact form on this Site:
| Data collected | Why we collect it |
|---|---|
| Name | To address you and identify your inquiry |
| Business name | To understand the project context |
| Email address | To respond to your inquiry |
| Phone number (optional) | To follow up by phone if you provide it |
| Plan selection | To tailor our response to the plan you're interested in |
| Message content | To understand your business and project needs |
We do not use cookies, analytics trackers, or third-party advertising scripts on this Site at this time.
2. How We Use Your Information
- To respond to inquiries submitted through the contact form
- To follow up regarding a project, quote, or plan you've expressed interest in
- To deliver the Services if you become a client (building, hosting, and maintaining your website)
We do not sell your personal information, and we do not share it with third parties except as needed to provide the Services (for example, a domain registrar if you purchase a domain through us) or as required by law.
3. How Your Information Is Sent & Stored
When you submit the contact form, your information is sent directly by email to us and is not stored in a separate database by this Site. If you become a client, project-related information (such as website content, account details, and billing information) may be retained for as long as needed to provide the Services and for our business records.
4. Data Security
We take reasonable measures to protect information submitted to us, but no method of transmission over the internet is completely secure. We cannot guarantee absolute security of information sent through the contact form or otherwise.
5. Your Rights
You may request to see what information we hold about you, ask us to correct it, or ask us to delete it, subject to any legal or contractual obligations that require us to retain certain records (such as billing history). To make a request, contact us using the details below.
6. Children's Privacy
This Site and our Services are intended for business use and are not directed at children. We do not knowingly collect information from anyone under the age of 18.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
8. Contact
Questions about this Privacy Policy, or requests regarding your information, can be sent through our contact form.